Refund & Returns Policy

We strive to provide a valuable and enriching learning experience for all our users. However, we understand that there may be circumstances where a refund or return is necessary.
Please review our refund and returns policy below for more information on this process.

  1. Refund Eligibility
    • Refunds may be considered in the following circumstances:
      • Technical issues that prevent access to course content despite reasonable efforts to resolve the issue.
      • Dissatisfaction with the quality of the course content provided that the concerns are communicated in a timely and constructive manner.
  2. Refund Request Process
    • To request a refund, please contact our support team at [support@academy.resparlink.com] and provide details regarding the reason for your refund request.
    • Refund requests must be submitted within 7 7-day timeframe from the date of enrollment in the course.
  3. Return of Course Materials
    • In the event of a refund approval, you may be required to cease access to the course materials and delete any downloaded content associated with the course.
  4. Non-Refundable Circumstances
    • Refunds will not be provided in the following circumstances:
      • Failure to complete the course or pass assessments.
      • Change of mind or personal circumstances unrelated to the quality of the course content.
  5. Processing of Refunds
    • Refunds, if approved, will be processed using the original payment method or through an alternative method agreed upon by both parties.
  6. Policy Updates
    • We reserve the right to update and modify this refund and returns policy as necessary.
    • Any changes will be communicated to users through the platform or via email.

 

If you have any questions or require further clarification regarding our refund and returns policy, please do not hesitate to contact our support team at [support@academy.resparlink.com].

Thank you for choosing our platform for your medical education needs. We are committed to ensuring a fair and transparent process for refund and return requests.